Right to Information

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information. The Right to Information Act 2009 (RTI Act) and the Information Privacy Act 2009 (IP Act) aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals’ privacy.

The right to information gives you the right to access and amend information held by public sector agencies in Queensland, unless there is a good reason for it not to be provided. You have a right to access your personal information held by government under the Information Privacy Act 2009. You have a right to access personal and non-personal information held by government under the Right to Information Act 2009.

This legislation replaces the former Freedom of Information Act 1992.

Publication Scheme

The publication scheme is designed to act as ‘route maps’ to assist people to find key information which the department routinely publishes.

  1. About us (Who we are and what we do)
  2. Our services (The services we offer)
  3. Our finances (What we spend and how we spend it)
  4. Our priorities (What our priorities are and how we are doing)
  5. Our policies(Our policies and procedures)
  6. Our decisions (How we make decisions)
  7. Our lists (Lists and registers)

Disclosure Log

Disclosure logs publish non-personal information to a wider public audience after it has been accessed by an applicant under the RTI Act. Click here to access the GCWA Disclosure Log

Administrative Access

If you have not been able to locate the particular information/service you are after via the published information section, you may wish to contact us to discuss your particular enquiry.

While we provide much information to the community about our activities, if you have been unable to obtain access to information through the publication scheme or by talking to us, you may wish to make an application under the Right to Information Act 2009. The Right to Information Act 2009 provides a formal means of obtaining documents held by government.

Prior to lodging an application you may wish to talk to our RTI offices to discuss the type of information you are requesting. They can be contacted by phone on 07 5539 7350 or by email to mail@gcwa.qld.gov.au 

How to access documents

If you have been unable to obtain access to information through your normal departmental dealings, you may wish to make application under the Right to Information Act 2009.

If the information you request is not related to your personal information, you must pay an application fee (refer to application form for details of the application fee). This fee must be paid before your application can be processed. You may also be charged for processing the application and for making copies of documents.

How to amend documents

Under the Information Privacy Act 2009 you may apply for an amendment to a document that contains your personal information, if that document contains information that is inaccurate, incomplete, out of date or misleading.

You can submit an application on the Information Privacy Personal Information Amendment Application form.


Last updated: 28 November 2018